This is now the third complaint I have had to log about Telkom. I am a fairly new client to Telkom and EVERY SINGLE month for the last 3months since I made the worse mistake of my life to open an account with Telkom I have been receiving incorrect statements and false billing amounts. This month ...
Good day, I have been struggling to get hold of you guys since yesterday. I cannot phone any of the short numbers and no one seems to answer the other numbers. I have even tried phoning the complaints department as per the number on your website but I get a message saying that the number does not ...
Hi second week of december had my new telkom line installed, the service was great by the installer, however at the end of the installation we discovered that the line was noisy and had no dial tone, Installer had said he will comeback and sort that out, it is now the 07 of January almost a month ...
I have logged a fault Ref 1122CRZ301213. over a week and no response! disgusting, go to the Telkom shop at The Glen, get told nobody can assist, so why the is the store open? Call 10210, hold for 10 minutes only for the consultant to drop the call!! inexcusable, i am so disgusted with the lack of ...
I reported that my telephone line was not working on 24/12/2013. When I followed up on the fault on the 30/12/2013 I was told to count 11 days from the date the fault was reported & then maybe it will be attended to. The fault was eventually repaired on 04/01/2014. The fault was at the exchange ...
We requested to move our existing ADSL line from Mokopane to Pretoria on the 2013-10-25 reference ; 88161796A * We on the request told Telkom we will be moving into the Pretoria house on the 22 November and they must install then. They pitched at the new house on 2013-10-28. Obviously way before ...