I went to Telkom Direct in Centurion Mall on 21 Nov to take out a contract that includes a Samsung Smart TV. The guy that helped me said the installation of the line will take a week and then maybe another week for the TV to be delivered. I have since been at the shop 4 times asking about our TV ...
Our telephone stopped working on the 31st of december and telkom has failed to fix the line up til now, everytime i call them they say theres nobody working in our area (chatsworth) to come and fix it. very bad service ...
Good day. I would like to complain about Telkom help line. I have been trying to get hold of someone to assist me with an order number to follow up how far in the process it is, but no one is answering. I have been trying the whole day and nothing. I have been on the phone for 30 minutes without ...
I moved house in November 2013 and requested my Telkom line to be moved to the new residence on 29 November. It has now been more than a month, 2 different technicians have been at my house, a third one phoned and never arrived, and my line has still not been moved. During this time I phoned the ...
1 hour and 24 minutes waiting on the phone, who knows how long it could've taken. But I put the phone down as I could not bare to wait any longer as we all work unlike telkoms Call Centre. If you disconnect my internet and charge me R180 reconnection fee, I WILL NOT PAY IT AS I TRIED CONTACTING ...
ADSL dataline died and was reported on 20 December. Reference number allocated. Follow-up on 21 December indicated fault was at network level and will be resolved there. Several enquiries followed, each time to be informed that fault has been escalated and network division will contact me with ...