I applied for ADSL capability on my line (November 2013) as I am obtaining the ADSL service through a third party supplier. The technician claims to have attended at my premises some time in December 2013, and states that nobody was at home. This is absolute hogwash as my domestic helper was at ...
My land line was switched off on the 1st of January 2014, I called Telkom's call center on the 3rd, 4th, 5th and 6th of January 2014 for assistance, the call centre is constantly busy and I always wait for 10 minutes to speak to a consultant, they keep promising to send a technician out to sort out ...
Telkom is one of the worst to be in contact with. I have a ASDL line that is only being used for data (Little or No phone usage). Monthly rental paid continuously and without skipping. all of a sudden I get a message that the line has been suspended over an unpaid amount. Proof available of all ...
TELKOM HAS MADE AN APOINTMENT TO INSTALL A TELEPHONE LINE AT MY RESIDENCE. I MADE ARRANGEMENTS FOR SOMEONE TO BE AT HOME WHILST WAITING FOR THE TECHNICIAN. IT IS NOW 15:14 AND NO RESPONSE FROM THE TECHINICIAN. HOW DO WE GET THIS RIGHT. MY REFERENCE NUMBER IS 91213412A ...
I am trying to cancel my telkom landline as well as DSL line. Every time I phone, I spend at least 15min on the phone waiting for sometime to pick up in the Cancellations Department. I requested an email address and apparently there isn't one. How on earth is that even possible. I am sick and tired ...
I ordered my line in November 2013 and have phoned Telkom several times to check on the installation date. Every time I phone they tell me there's a technical problem they are fixing and they will phone me with a delivery date soon. It's almost two months later and still no delivery date. Please ...