I REPORTED MY FAULTY LAND LINE ON 2-1-2014. DID NOT GET CUSTOMARY SMS WITH REFERENCE NUMBER. ATTENDANT TOLD ME TECHNICIAN WILL CONTACT ME ON FRIDAY 3-1-2013. WAITED ALL OF FRIDAY, NEEDLESS TO SAY, NO TECHNICIAN. PHONED 3 TIMES ON MONDAY 6-1-2014 (WAITED ABOUT 20 MINUTES EACH TIME). WAS INFORMED ...
I dont know where to turn to anymore... I want to believe that telkom provide good service, but unfortunately my experience on their network is some what leaning towards me stabbing my leg with a rusted blunt knife... I have been with telkom since may 2013 and i probably have phoned them more than ...
Well here we go yet again. On the 4 Dec, my Telkom ADSL service went down. No matter how many calls I made and how much money I wasted speaking to mainly useless staff, I had no joy in getting my service reinstated until by a stroke of luck, the service returned suddenly on the 17th Dec with no ...
This report follow on from my previous reports where I complained about a lack of service by Telkom. My adsl went down on 23/11/2013 which I promptly reported. I was given an escalation number ARS 238352 which apparently is completely inconsequential because it doesn't mean that Telkom will ...
On numerous occasions in the past I have questioned Telkom's ADSL speed, with no response Since I pay for a "faster ADSL speed" service I am concerned that most of the time the up- and download speed is not what I am paying for. I have also sent Telkom copies of the so called "speed ...
We have asked for a 2mb speed at telcom and ever since we we had the internet we were strugeling with speed bec we were getting under 1mb from the fist day we got the inter... we were calling and all that they said was we were not in range with the tower and its to far and they cant give the 2mb ...