So Telkom decided to upgrade my line from 2mb to 4mb YAY!!! or so i thought :-( Since the upgrade i have literally been unable to play online games. My ping went from 210 - 220 on my 2mb line to 300 - 1000!!! It renders my line useless for gaming. When i call the call centre all they want to do is ...
Reported line connection Sinse the beginning of December of 2013. After checking with Mweb that fault is not with them. Technicians come out and say they have fixed the line. The same day I still cant open Google or if I do It takes for ever. When I check with Mweb they tel me the Line still has to ...
During December 2013 I upgraded my 1Mbps to a 2Mbps ADSL line. I thereafter started experiencing problems with regard to the ADSL line. I contacted Telkom's customer services call centre, but I received no assistance from them. All that I was told was that a technician would be sent out to come and ...
We recently relocated to a new home and requested our adsl telkom line to be moved to new address on the 3rd of January 2014, by the 13th nothing happened so we booked a new appointment which was scheduled for the 16th. I even phoned twice on that day where two ladies assured me the technicians ...
I was an mweb client but moved over to telkom for they they advertised a better deal. I was on a 4MB uncapped adsl line with no restrictions. I went to telkom and they assured me the same service... however I was to find out I was throttled hard and bottle necked. The line speed however is not my ...
Where to start... After three years of fighting over bad service and our data somehow just getting switched off for no reason or paying for a 4Mb line and getting 1Mb if we're lucky or our settings changed and not corresponding which also results in lower bandwith... We decided to migrate our line ...