The company I work for need a new jack installed, we need a adsl line moved and a switchboard moved as well as two new handsets. We went into the Telkom branch at South Coast Mall where we were informed they could not assist us as they don't deal with switchboards but Usha, the lady working there, ...
Good day I'm disappointed with regard to the efficiency of telkom to resolve problems especially with regard to residential fault fixing. I logged a fault online on the 7th of January 2012 and still not resolved. Whats worse is they have system which logs your fault and then no feedback. Whats the ...
I have been on a 2 MB Telkom ADSL account since July and have received consistently slow connection speeds. Instead of 2MB I get less than .5 MB. I complained to my ISP first and then to Telkom and kept getting passed around from consultant to consultant having to re-explain my issue. It recently ...
I have applied for an ADSL line and home line through a kiosk at Dion wired. This was in September 2012. I received messages on my mobile phone stating that service delivery could possibly be in November 2012. I was then contacted by someone in November stating that they would like to come through ...
We applied for an ADSL line for use at home. In early December 2012 they came to do the installation but found that the overhead cable was damaged. A technician came to measure the damaged cable and told me that he will arder the cable and have it replaced during that week - mid December. Up to now ...
I have to pay my account for my adsl line. I just want the banking details or the procedure how to register Telkom as a beneficiary. I have spoken toe 6 different people and not one of them can tell me how, or let me say they are trying. The one guy even put me through to a "specialized ...