We are a Company, and therfore very dependant on having a working dsl/internet line. We reported a faulty line on 9 January, and if we didn't phone them 10 times a day, no one at Telkom would come back to you. Its day 4 (business day) without internet and we are losing money. This Country is in ...
The entire Southbroom (KZN 039) area has been having speed problems since Oct 2012 on a regular basis. I have reported the problem along with numerous other businesses in the area about the slow ADSL quality and each time I phone and report it, they say the problem has been fixed, or that there is ...
I have a home phone with ADSL, a work phone and my grandmother has one too, these are at three different addresses. In the past 2 months they have all had faults, they've been out of service for more time than they have been in service.. Only the work phone is currently working! My Grandmother's ...
449900292507 for service No 031 261 7460 I would like to complain again about the shocking service from Telkom. After problems with connecting I requested that Telkom cancel my line in late October already. Because I was outof service for such long periods, Telkom credited me with two amounts for ...
I have an ADSL line that has been down since 20 November 2012. I reported the line and received a reference number. Since that date I receive an sms stating that the line has been restored without even checking with me first. That then requires me to recall the call centre and report the line still ...
Logged an easy task: Please transfer my number and adsl on a certain future date (months time in future). Some how this caused confusion. Firstly they logged the date incorrectly, with a month. Thankfully a nicely lady from their side phoned me about this to confirm, and it got sorted out. After ...