I reported a line out of order on Friday morning 18/01/2013. Within an hour, Mr. Ehlers was at our premises and the problem was sorted out. Even though it was raining and the box is outside, this did not stop him from fixing the line. My compliments to Mr Ehlers & Telkom for this great service! ...
On 9 January, my ADSL went down. After a call to Telkom's call centre, a technician was dispatched. After an ENTIRE day fiddling around, nothing was fixed. Subsequently, the voice also went down, causing even more frustration. Between the call centres and the technicians, it looked like nothing was ...
Good Morning All.. I'm a very unhappy customer of telkom SA. I reside in a small town called umkomaas (Newhaven).. Our telephone lines has been from AUGUST LAST YEAR! Severel complaints have been sent through to telkom by me and others who reside in my area to replace our lines but nothing has been ...
So I've had the worst ADSL connection over the past 4-5 months, the line runs approx 10-15 % packet loss. Apparently there was congestion in the DSLAM which telkom had no intention to fix regardless that this is a paid for service, (still to be confirmed by telkom). There call centre's and agents ...
I reported a fault that my ADS line does not work on the 17th I recieved a message that the service is restored, but still no internet. I phone the call centre every day and the only response is that they are busy working on the fault. I also send a complain to Telkom but every time I recieve a ...
Come and give me my line or come and put a wireless line!!! I have incurred many expenses by not having my adsl line. and your branch workers are dumb. I spent over half hour in centurion with the guy starring at his screen and not doing anything. I have 4 reference numbers of ppl that promised ...