I went in to the Telkom Phoenix Plaza branch on 03/01/2013 to purchase a micro sim card for my Ipad however they were out of stock. i did manage to obtain the Sim from another branch on the 13/01/2013 however did not have the necessary documents on me at the time to RICA the Sim of which i ...
It took Telkom 3 months to determine that our intermittent service is due to a cable with several joints on our premises. This cable, to date, hasn't been replaced but gets rejoined and this lasts an hour and while the query queue is open we are not allowed to log the same line fault again until ...
I logged a call on the 14th January about our line that is down. They determined that it is problem with the line. Since then I phoned him every day and every day tell me the same sloppy story. I am loosing a lot of money. I am so fedup with their service. No one comes back to me to give me ...
Telkom's service is a disgrace For a few years now i have been using prepaid for my house phone but then at the end of last year i really needed internet so i went to Telkom whereby i was told that i have to change my phone to a normal line so i did that and paid for a 1mb ADSL line from them i ...
Our problem started around last year July where the internet would disconnect and connect every now and then and at the end of a day we had around 20-30 sessions... It should be 1-2. Around December 2012 we decided to call Telkom to come and fix the problem because the telephone also started to get ...
I am frustrated beyond speech and want to pull my hair out. My TELKOM capped 2MB contract expired after 2 years on Thursday, 17 January 2013. I called to change to an Uncapped Advange 2MB account - The account was changed - but the line speed dropped from over 200Kbps to between 90 and 110 Kbps. I ...