The second call I have to log in two months for an adsl service that is down. This can't be the desired service level Telkom strives for that one need to deal with that goes down every second month. The underlining problem needs to be solved as it is very frustrating. Call logged, 1708CRK210113 ...
I have applied for a line at Telkom its going for the 2nd week now and still no phone call nothing. Now that is what I call "great customer service" really impressed with you guys really!!! ...
My business is Adrian's First Fruits. My Internet has been cut without reason or written permission by Telkom. I went to the Cape Gate TelkomStore yesterday and Siphokazi says it was Kelly who did it. I asked who gave permission, where's the proof and they could not show me anything. But I have ...
Since November 2012 I have been complaining about slow ADSL connection speeds only to be told it is a exchange overload problem. In addition every Tuesday morning I have to phone 10210 to re-create my port as I then have close to no speed on my connection. Today the call center referred me to the ...
I initially reported intermittent and very irregular ADSL service to Telkom well over 6 months ago. They sent technician after technician to test my line and they could not find a fault however the intermittent service continued. Only on 12/11/2 was this escalated to Head Office in Centurion ...
We have been experiencing intermittant slow speed on our adsl line since my last report on Hello Peter. I reported the fault online at [URL Removed] only to be told to report it via telephone. Then received another another email from Telkom stating that the fault is resolved. Apparently this 10210 ...