Since obtaining a new ADSL Modem from Telkom some months ago I have had basically no internet speed, for ex. this morning I opened the [URL Removed] website to get the helpline number and it took exactly 8 minutes to open the Telkom web page. This morning I phoned the Telkom helpdesk and waited in ...
Since my last report, there has been absolutely no progress, or feedback from Telkom. Been phoning their call center just about every day, and every day the same story, they are busy with the problem and they will speed up the process and escalate the problem. Which never results in any progress ...
When will I be able to enjoy the "fast reliable" internet that Telkom always promises it's clients? When are they finally going to live up to their motto? Can any one please answer this for me? I have been on the phone to Telkom at least once a month with issues arrissing from their ...
Logged fault with Telkom 10210 just before 10:00 today and at 10:30 the phone line was working again. Thanks for the speedy fixing! Just wish everything can be fixed this fast when it's not working... :) ...
End Oct 2012 my Telkom (Voice and ADSL) line went dead, it took a week to "Fix" End Nov 2012 my Telkom line went dead, and it took almost a week to "Fix" End Dec 2012 my Telkom line went dead and it took almost a week to "Fix" Mid Jan 2013 and yet again my Telkom line ...
Our consultancy business phone lines via ISDN got hit by lightning on 15 Jan 2013 and I immediately logged request for repair and received SMS Ref No. 1635CRZ150113. Today 19 Jan 2013 and not a beep out of Telkom. Tried on numerous occasions to get through to fault tracking on line and via phone. ...