I logged a dispute regarding the invoices received which shows that i've been over charged for the last few months. I received my invoice for 4 Feb and in total its R619.10 for my 1mb uncapped account incl voice line rental and a reconnection fee of R171.49. My line wasnt even suspended. How can ...
In October 2012 I paid my Telkom bill, in the same month someone else paid money on my account so my account was credited. The lady inform Telkom that the wrong account was paid and Telkom told her that the going to investigate, but what they didn't do is to inform me about what happened. In ...
Due to experiencing issues with my 3G internet connection I opted to have a ADSL line installed at my property. To cut a long story short; 3 engineers had to come out. One to install a new copper line to my property, second to do some technical connection and the 3rd to physically ...
Okay what a joke Telkom is they respond to your complaint on this site and nothing happens, the last response was they would expadite my complaint with the relevant department but supriSe supriSe nothing happend. I am still waiting for my line transfer since 1 December 2012 and to top it all off I ...
My mother's phone line got struck by lightning last week Thursday & she phoned on Friday, 8 Feb, to report it. She did not speak to anybody, because when you phone you have to press the corresponding buttons on your cell to lodge your complaint. She did receive 1 sms a couple of minutes after ...
I decided to take Telkom up on your promotion in August (3 months free internet.) From the first month I had a billing issue. I was only supposed to pay R289 (as told by the sales consultant over the phone) but was charged R631.62, so overcharged by R342.62. I tried inquiring about this at the ...