It's been couple of weeks now. My business land line is still not ringing. My forwarder is still not working. Log call and they get marked as resolved when they aren't. Can see why they are making a loss... perhaps they will now fix the problem ...
At the end of February we moved flats within our complex and asked Telkom to move our line. They came to move the line opened up the jack in the new flat and then just left the jack open with all the wires exposed. We then called them only for them to call us back saying there is no wire leading ...
Reported business line problem 48 hours ago, only action SMS. Phoned enquiries now, informed by consultant she can only help with ADSL, will put me through to another consultant to assist with voice part. Other consultant informed me system shows major line fault, no indication when it will be ...
Last week our speed on the 1meg line for torrent downloads was non-existent during the day but normal at night. This week we are getting 354kbps speeds even though we are paying for a 1 meg line. The speed is even at night. The speed test website that telkom used last week as definitive proof that ...
Since January 9 we have not had a working adsl line we have reported it on a number of occasions they have come to look at it and it's still not working and nothing gets done we pay what is due every month but when we have a problem none seems to care or help fix it this is not right ...
In the past three months I reported my Telkom line four times for a fault that is not fixed. During Telkom's last visit was told my line was faulty and I was told to install a new line and buy a new modem. Telkom told me they do not install the line in the sealing, I must recruit an external ...