I applied and payed for an ADSL line. I was informed via sms that it will be done on Friday 15 Feb, 2013. No time was given - "All day appointment" I phoned Telkom (10210) in the morning to confirm and ask to be phoned when they are at the gate. I phoned again just now (10210), 4pm. I was ...
Just thought I'd take the time to give Telkom 10 outta 10 for the excellent service I got in moving my ADSL line when I moved house. They really went the extra mile to do it for me... I scheduled it for 1 March, but they moved it forward for me :) And I get a free phone!!! :) ...
My phone line went dead on 6 February after a thunderstorm in Durban. I immediately reported the problem and at 18:31 received a text saying the fault was logged. Since then I have not once had any feedback from Telkom regarding the problem. I have phoned them at least 10 times and asked them to ...
On the 07/01/2013 I reported to Telkom (10210) that I was moving from the area I was operating in, and I wanted my landline cancelled. The call centre agent that answered the phone advised me not to cancel, but rather ask for a telephone transfer because Telkom does that free of charge. The call ...
Telkom had a 3 month trial for free on internet, which they now billed us on. They now handed us over to their lawyers for collection without even contacting us. My husband received a message from them. Message read as follows, NOTICE OF JUDGEMENT: XOKELELO THE CREDIT BUREAU RECEIVE DEFAULT ON ID ...
I reported a fault on my Grandmother's line on Feb 2nd. She is old and doesn't know how these things work so I offered to do it for her, big mistake. Logged the fault with Telkom and was told they would come out as soon as they could. Someone eventually came out on the 7th Feb, had a look and left ...