I arranged for a broadband package at my house at the end of Dec, beginning Jan, for the purpose of being able to access the internet at home. A line was installed and a modem provided. NO INTERNET ACCESS. I phoned 7 times and spoke to people for 40 minutes at a time. Each time a different person. ...
More than a month after logging a fault with Telkom, my service is still not fully restored. I recommend that anyone in need of ADSL to go anywhere but Telkom. Shocking!!! Log your issues with ICASA, my tracking number is GAU3459/12. ...
We have being trying to resolve an issue with a faulty telephone line for 3 days now. One reference number after another does very little to resolve the issue. Somebody needs to get off their backside and DO something. I am tired of being played like a ping pong ball with Telkom - this dept, that ...
My phone line and internet died about noon 3 days ago after which I confirmed my bill was up to date. I reported the issue, yesterday I escalated the issue and received an SMS that the fault was in hand with tech repair. Today''s passed and I haven't seen or heard from a technician. Things are like ...
I bought a Billion 810VGTX ADSL Modem at Maponya Mall mid-last year, which took me close to 3 months to budget for as its a convenient and bandwidth is cheaper than using my 3g - this was after 5 months of my previous modem being damaged but its was outside its 1 year warranty. This past 3 weeks my ...
Last year (2012) I called seeking a "pre paid" ADSL line, the clerk attending to me informed me of a 5GB line for R399 and I was informed that should I be unable to pay the line would be cut and I would not have a bill running up on a monthly basis. My last payment was made in October of ...