Hi, I would just like to express my feelings to the extremely poor service I constantly get from telkom. I run a 4 meg line with telkom and for the last four months have been getting ridiculous speeds with my adsl line. I used to get great speeds when it was first installed, but now I get over ...
We live near Rietbron in the Eastern Cape, our Telkom lines were May 2012 and they say they are not going to replace the lines. They told us that they will replace it with a space stream system in November 2012. It is now February 2013 and still we do not have a phone and there is no one that can ...
I have been with Telkom for over a year now, paying R822.57pm for a 1Mb ADSL line. I phoned in to ask what it is that I am paying for exactly and they said I am actually paying for a 2Mb line. I asked them to simply either change it to a 2Mb line or credit me for the time I over paid, which was 7 ...
Billed for the last 5 months for a 4 megabyte internet line but have only been supplied with a 2 megabyte line! Then when i called to query no one can help me and i am hung up on repeatably after been kept on hold for up to half an hour! Just to be hung up on!! Something needs to be done! ...
I have applied four weeks ago for a cybertrade account. The call centre agent said I must fax it back to them, as I did. Two weeks later phoned in again to check the status. Nobdy has recieved my documents so I logged a complaint on Hellopeter.com. We got a call on our landline to say we must scan ...
After no internet service since the afternoon of 15/02/2013, we leaned today that our internet account at Telkom was closed. No such request was made to Telkom at ANY time. How on earth does this happen??? The impact of the error is: 1. BAD customer service 2. Unnecessary frustration 3. Wasting of ...