On 13 December 2012 we cancelled our data bundle with telkom, ever since then we have issues with the service. Telkom stopped the line which was not requested. Billed me for January and February for the data packages. Many calls between telkom and myself, STILL not resolved. Then Internet line went ...
I've been on Telkom simple for almost a month now and I'm ready to cancel because of the bad service I received. Three weeks ago, I went to collect my 3G dongle and I was told they had ran out of stock. One of the consultants took my numbers and promised she'd call as soon as she received stock. I ...
Dear Telkom I am extremely angry/frustrated at the way you handle my open fault... I logged it on the 9th of January, and I have been calling repeatedly on when this fault will be resolved... All you can tell me "There is a network fault in the area" is that the general excuse you going ...
December 2012 I applied for a Telkom line package deal with an adsl line. It was arranged to be installed on the 02/01/13 only thing is Telkom got the house information wrong on the computer not the address that I supplied to them and made a new point available for the wrong house! On the day of ...
My ADSL and voice lines have been down since late January. No intelligent response from Telkom other than some clown phoning and asking what the matter was. What part of "my line is not functioning" don't these understand. Today the original fault reference from January is still shown as ...
In December we took out an ADSL contract with Telkom. Besides numerous problems with the line, they are now charging us double. We phoned them and tried sorting out the problem but the next month its the same thing. Nothing has changed. They tell you that it is sorted but they lie. How can a big ...