I have been paying for a service which supposedly gives a connection speed of 4 Mb per second. I have run several checks and complained regularly but seldom achieve 0.4mb/sec. ...
Hello My internet and land line has been down for almost a week. I called the call centre last week asking to upgrade my internet line from a 1meg uncapped to a 4meg uncapped. As you can see we already had a internet line so this should not be a problem. The following day our internet line went ...
Hi there, Our phone lines are down once again. It has happenned more than 3 times in the last 2-3 months and it is getting absolutely frustrating. Why should I be paying for the Telkom line when I dont get service at all? In December the lines were down for almost a month!! Please may someone ...
Before leaving March 2012 for Umrah (religious pilgrimage), I had transferred my telephone line from my husbands name to mine as I am a pensioner. Prior to the transfer, we had an ADSL line which was paid already. upon transfer, they billed my husband with ANOTHER ADSL line on an account that ...
We recently had our telephone line collapse which affected our telecom reception. Two calls were made to the telkom queries and customer service where reference numbers were provided. On both both occasions, the agent stated that a technician will be dispatched to resolve the problem but to date, ...
Thank you Telkom for your lack of response and that you are one of the contributors that small businesses fail in SA. 20 Jan 2013 call logged faulty Adsl line down ref : 351crk200113 (call reported as resolved via SMS, still faulty) 1 Feb 2013 call logged faulty Adsl line still down ref: ...