I planned to cancel my Telkom contract. But with the professional service I got from Nicolien du Preez. I decided to stay. Thank you Nicolien for being so professional I must also comment on the excellent service from William the technician that repaired my stelkom line ...
I got a new Telkom line with ADSL on 22 January. I plugged the phone unit on 26 January and i noticed that the line was faulty. It would take 5 seconds and then cut off. I called Telkom and they promised on the call centre that since its within 2 weeks of purchase they wont charge call out. 3 weeks ...
Was at telkom direct store in vanderbijlpark in the vaal mall, i tell lydia that the service is pathetic and what does she respond? i qoute "like you" she tells me i am pathetic? when i wanted to record her she just denies it, every person working in that store confirmed that they heard ...
I would like to express my most greatest experience with Telkom thus far! After all the drama and bittersweet relationship I've had with Telkom, Annette charmed me with her great service and professionalism. It is quite rare for someone to have the patience to explain everything in detail without ...
Friday night, 8 Feb. Lightning hit our domestic landline/ADSL cable. Reported 8h00 9 Feb. (Ref# 108CRK090213.) No land line or ADSL as cable is severed. Hellopeter complaint logged 9h21 13 Feb, after no contact from Telkom. Telkom Hellopeter response 15h55 13 Feb. Has been "escalated". ...
I applied o have my ADSL line moved to another exchange start of February. I was patient, and was given the commitment that it would be done on the 19th. I accepted that. No one pirched up. After spending over an hour beeing passed to another lazy consultant, I have tried to get hold of Telkom's ...