Got the 'Get fast uncapped internet for 3 month free' special in Jan 2012.The special is for a 1Mbps line. Telkom then installed a 2Mbps line which I NEVER requested. In May 2012 after the special ended, I requested to continue with the 1Mbps line, but not the internet. In January 2013 I thought ...
I reported a fault on my business line on the 29/01/2013. Ref#1239CRZ290. A technician was sent out on the 6th Feb. He checked the fault, said he needed to check something with his supervisor and will be back to sort out my line. He didnt return and reported the fault as been resolved, without ...
Our ADSL has been faulty since installation. It is more off than on. Now for the last 4 weeks it is completely dead. We have reported the problem to Telkom about 6 times already and everytime they phone us and after spending 20 minutes or more on the phone, they say sorry, they don't know what is ...
After being without internet for over a week, it has FINALLY been restored with no explanation. The speed is however pathetically slow. (120kbs as per [URL Removed] After having a technician out, he informed us that the lines in the Benoni area are still old and we are too far from the exchange and ...
I logged a star fault on 040213 - ref no 31254040213 - I followed up on 130213 and was told mt fault had been escalated by Mr Ramen. I have just phoned again today 220213 and have been told that Mrs Titmunn will phone me to tell me what is up with my fault? All I want is a telephone wire that has ...
To whom it may concern The internet connection has been down for the past week and this has affected our business emails and caused allot of inconvenience and i feel this it is un expectable that we have to pay for a service that is never working Sort this problem out today as there is always an ...