I have a telkom internet account My Telphone Nr is 011-393-2901 The speed is so slow i cant even browse a webpage go on a local website like banking apps and so forth i have phoned like nine times with the problem and no delivery regarding this issue no one is comeing back to me nothing the ...
I bought the first telkom mix with the old blackberry and have been experiencing many problems. I have had it for one year (it is a 2 year contract). I had logged so many disputes that a supervisor in cape town (not part of the call centre) eventually had to call me back. I am currently trying to ...
I have had a telephone line installed at my residence and since day one it has not worked properly despite numerous calls to Telkom. I keep calling to speak to a manager but they simply keep me on hold for 30 minutes. I asked when will the technician come and sort this out and they tell me he does ...
I have complained numerous time to Telkom via their online fault reporting as well as Hello Peter regarding the problems with our ADSL line. I am always told that the problem will be escalated but it never is. A technician will call or come over, ask if the service is working at the time and then ...
I reported a business line that is faulty - no receiving calls, if you phone the business nr it rings, but no sound from the instrument. i phone daily to check on the progress, there is no technician available to attend to the problem, i explained to the call centre agent at 10217 that we cant do ...
My telkom internet has been down now since the 15th of feb.. they crossed lines with another telkom user and now they can not seem to sort the problem out. they caused this problem and they are taking to long to fix it it keeps on being said that the problem is in hand with the technicians and that ...