In October of last year I phone telkom to apply for the Adsl package for 369pm which includes line rental and free wifi and 3G modem. The woman told me that they would send someone to install my Adsl line. No one pitched up. I left it. Then I phoned telkom to ask to send a technician that will fix ...
Thank you Telkom for your efficient service in correcting our account so speedily. Much appreciated! ...
Telkom landline has been out of order since 15 February 2013, fault reported and recorded with Telkom on the 16th February 2013. To date TELKOM has not repaired the line. Indicated what the problem is etc despite numerous calls to their fault department and the fault being escalated! EPIC CUSTOMER ...
Our business runs off VOIP which runs off the ADSL line we rent from Telkom. I callled about a problem with the line, which the fault report call centre agent picked up, advised it was a problem and confirmed there would be no call out fee. I have called at least twice a day, every day, and still ...
At the beginning of the month January 2013 I reported a fault on my ADSL line. After a week I called them to ask about the progress of repairing the line. They told me the line has been reported by the technician as fixed. But the line wasn't working at all. So I reported the fault again. From that ...
No adsl service since monday. Telkom passed the buck to mweb and mweb investigated and concluded that there is a port problem and Telkom must authenticate and recreate the port. Well after 3 days and 6 calls all that I get is a reference number but no service. Every time I have to explain ...