4 days ago i requested a change from my mobile contract with Telkom Mobile. My contract finished in December, so i requested they make it prepaid and i need to KEEP MY NUMBER as its primarily for business use. It's been 4 days already that they switched my number off, my phone says "SIM NOT ...
The network service provider I use for to searching the web is not the problem, however like most other service providers in South Africa, they have to use Telkom's infrastructure. For over two years now I have been having endless problems with Telkom and their patch work solutions The db on my ...
I have a month-to-month ADSL agreement with Telkom, which means I should be able to cancel my account with them relatively easily. According to the Telkom website, the only way to cancel your account is by calling 10210. However, I have spent more than 4 hours over the last 3 days trying to get ...
Reported a noisy telephone line to Telkom at the beginning of the month and am now sitting with a completely dead telephone line after what is now heading into the 4th week of no service from Telkom. Along with the telephone line being dead is an unbearably slow internet connection that cuts out ...
I moved my internet across back to Telkom WEEKS ago. The call centre falls to pieces when you tell them you can't open Internet Explorer as I work on a Mac. No one has a clue how to set anything up. Eventually pay a technician from the Hillcrest branch to come and help, which works for 2 hours then ...
Have a 10gig Contract WiFI. Airtime finished and phoned to have extra airtime added. Spoke to Mogedi who said no problem and would load a 2 1 for R 149.00. This was on the 21 Jan 2014. On the 22 Jan 2014 at 12h50 I phoned Callcenter and Mogedi answered and I told her I have not received my airtime. ...