I applied for a fixed line, Adsl, upcapped service from Telkom in Jul13. Telkom suggested a WCDMA/3G wireless router. The router was R1000 & the contract was 10GB for R199pm Then the RIPOFF STARTED In Aug13 the bill was /- R5500, then the Sept13 bill was /- R4500. I queried the bill in Sep13, I ...
Reported Fault on 16 January and was told it should be resolved within 3 days. Its now 9 days since the report and 3 phone calls later and no-one can confirm when an engineer will be sent out to look at the problem. Called 24 Jan again and asked to speak to a manager. Been on hold for over 15 min. ...
Where do I begin to explain my utter disappointment with Telkom! On the 26/11/13 I filled in an online application form to have my line relocated, I needed it cancelled at old premise on the 29th of November and reinstalled at the new premises on the 2nd of December... waited until Christmas for a ...
Thousands of Telkom clients are struggling with slow internet and also to connect to the internet to play online games (like me) since December last year. During the morning hours everything is working fine but after 14hoo everything is a mess. The number 10210 just keeps ringing and ringing and ...
Our Telkom Lines went down on 10/01/2014. The fault was reported on line via I-Pad. Reference number 34CRK110114. Although we continue to call on a daily basis to determine the status of the fault, via cellphone which is very expensive because one waits as much as 15 minutes for a consultant to ...
I purchased Telkom's ADSL package with the primary intent of playing games, and to do occasional browsing. A requirement of competitive gaming is a reasonable latency. Connecting to a Johannesburg server from Cape Town one would expect a latency somewhere between 30 and 60 ms (milliseconds). Since ...