Ticket 1291CRK130114 logged on 14 January 2014. The ticket has been closed several times now, but the problem has not been resolved. It has been going on for 11 days now. Pleas explain why I have to wait this long to get a resolution. ...
Logged a call ref 10crz130114 keep getting a SMS problem resolved but I'm still waiting for assistance ...
I applies for a new service with Telkom, and adsl line that is being promoted by means of adds in the media and on their website. I made my first inquiry in November as I was in the process to move to a new city and wanted to get the installation done as soon as I moved in. I had no feedback ...
2 WEEKS OUT OF 2 YEAR SERVICE WITH TELKOM ADSL. THAT IS THE ONLY AMOUNT OF TIME WE HAVE RECEIVED WHAT WE PAY FOR! WE HAVE A 4MB UNCAPPED TELKOM ADSL LINE! EVERYTIME WE DO A SPEED TEST, WE RECEIVE NO MORE THAN A 2MB RESULT. OUR LINE IS TERRIBLY SLOW! WHEN WE REPORT IT, IT GETS FIXED FOR A COUPLE ...
Purchased a NEW SAMSUNG S4 through TELKOM Mobile and three weeks later the Travel adapter (battery charger) failed. Telkom now require me to book the cellphone in together with the adapter to fulfill the warranty claim - absolutely absurd - they could see ONLY the adapter (battery charger) was ...
Reported my landline out of order on the 20th December 2013. Followed up about 5 times. Lots of apologies and empty promises and landline is STILL out of order as at today!!! Follow up through call centre this morning via my cellphone twice and after holding for over 10 minutes both times, was ...