Telkom has become efficient at "apologising for inconvenience" and not really doing anything about it. Yesterday my bank account was debitted AGAIN for a Telkom account that Telkom themselves said was cancelled - I sat on the call center for 45mins (another inconvenience that Telkom is ...
After numerous attempts to get thru to the Call Centre to cancel a business telephone number and after spending 35 minutes this morning and another 35 minutes this afternoon listening to a tiresome voice to be patient for the next available operator only to be cut off. What are we to please to get ...
I currently pay for a 2048mbps uncapped ADSL line and account through you. Since switching over from my 10GB capped account on the same 2048mbps line the performance of my connection has been terrible. Some days I can't even open a webpage. I work from home and require my internet connection to ...
I have two lines with Telkom, one in Johannesburg Gauteng, and one in Standerton Mpumalanga. I requested my line in Standerton (017) 712-6988 to be cancelled with immediate effect when I called in January. To my surprise, a debit order went off my accout and when I called, I was informed that the ...
I logged a call with the Telkom ADSL fault centre on the 20th of February, 2 weeks ago today, because the speed of my 4MB adsl line is ridiculously slow. Download speed of ave 0.10Mbps I called last week to follow up they said their was a problem in the area. I have called every day this week and ...
Hi Telkom. I have contacted your call centre every month for the last year now (since December 2011) to find out about ADSL in Vrede, Free State. Every service desk person I have spoken to replies with the same words "Not available yet, but call back next month". What actually makes me so ...