I get that Telkom is a monopoly and can therefore be lazy and employ minimal staff, but get some accountability! My husband and I were told we'd get a "free cordless phone" when we moved houses. We went to the Telkom store on Sat 9/02 to fetch said phone. We were told that the branch was ...
I called in to Telkom twice to cancel my DSL without cancelling my ADSL line. This is because after finding out that my parents were paying Too much for their internet - which mind you was running at 10% of the speed it is suppose to run at - I decided to switch over to an ISP that actually works. ...
I was astonished to learn of Telkoms non-replacement policy. In terms of a promotional offer on the pre-paid top-up, I was given a free cordless telephone around October 2012. The phone stopped working for whatever reason. Relying on the provisions of the Consumer Protection Act, I verily believed ...
We applied 8-9 weeks ago-or gave them notice-that we were moving our offices to another premises and that the telephone lines had to be moved. Now we are in the new offices-without internet or telephone services, and we are losing business as we speak! According to them it can or might only be ...
We have recently moved up to Hilton, and as I work from home a landline and especially an internet connection are crucial. We applied for both before even unpacking boxes and were assured that 19 Feb would be installation date. After some delays, the techincian did indeed arrive one day only to ...
With no success, I've emailed cancellation request to [Email Removed] Since Monday 25 February 2013 I've been coming to the Telkom Southgate walk in center, to cancel the telephone line, my account 269900302687 with no success (always systems offline). Using the telephones at the walk in center I ...