I moved to a new place and needed a landline in order to get ADSL (unlike in ANY other country where LLU has been implemented instead of fought against tooth and nail). Not only am I forced into having a landline before I can get ADSL, but I am forced to pay R551.69 for them to "install" ...
I looked up cordless phones on the Telkom site, then went to the Telkom direct shop in the Midlands mall and asked for the phones and they told me they were out of stock. They took my details down but no phone calls so I went to the mall again and still no stock they apparently haven't received any ...
I'm trying to get a landline and ADSL line installed, today the 2nd technician came to the exchange to find the same issue as the 1st technician: there is no "spare" (whatever that means). The 1st tech came out on Friday 1st march and said the exchange will be fixed by Tuesday and then he ...
After confirming with Telkom that an ADSL installation is possible in my area, I confirmed the booking and paid my deposit - order no. 8003002 The technician came out, eventually, after having to phone him a couple of times... He said he is unable to find piping to do the installation and that I ...
Our Telkom line went down on 19 February 2013. After numerous phone calls to the Call Centre, it was finally repaired on 01 March 2013, only to go down AGAIN on Monday 04 March 2013. You can speak to no one who can actually help you with your problem or who can tell you what the fault on the line ...
I have logged many complaints before since January 21st! Phone installed on 21 January and finally working last week after many escalations and call logs. Telkom still has not got right the following: 1. My package is R399 per month as advertised. They are charging me R530 per month and this was ...