I was at the Telkom store in Midrand today. I can't seem to understand why, when you require a service the person helping you does not give you a response immediately. Instead The lady helping me goes to another lady and starts talking about my account and what i was in the store for, loud enough ...
My Telkom telephone and ADSL lines stopped functioning on 02 Mar 2013. I logged the fault that morning (ref 208CNK020313) and now 6 days later still nothing has been done about it. I work from home over the internet and have been unable to do so for 6 days now!!! Tried escalating at the call centre ...
Over a month ago I had filled in two sets of blue papers to change my ownership of some telephone lines. I moved houses and so I've attempted to give ownership of the old line (011 615 9326) to my parents and take ownership of the new line (011 794 1987). I have no idea what's going on, phoning ...
It's 72 hours since I reported a fault, no telephone or ADSL service. I have called in twice, first time I was told it would be escalated. Second time I was told to just wait my turn. When I asked to speak to a manager I was put on hold, after 15minutes on Hold I abandoned the call. ...
Hi, I cant remember when I got my line proberly last year February, the instalment is deducted each month and out of all that time my line has worked for all of 3 months. You are quick to deduct but not quick to resolve the problem that is from your side. The technition came out in the past about 5 ...
On the 26th February I had my ADSL line transferred from Durban to Pretoria. Specifically requested ADSL. A technician came on the 1st March to install the line. On Friday afternoon I was told that my ADSL would be active between 3-4pm that day. Monday again I was told my internet was being ...