Can someone please explain to me the reasoning behind being forced to have an ADSL and phone line. I am essentially paying for a phone service that I don't use and am told by call centre employee who has a " because the computer says so it must be true" attitude that the two are ...
My ADSL line has been offline for about two weeks, when called telkom to rectify the situation i was transferred between consultants back and forth, when i finaly reached the last consultant-Prince, he assisted me with utmost patience an knowledge of the product and service offered by telkom. A big ...
I have had my telkom line for almost 2 months of which one month has had ADSL. you have no problem in charging me for the line but it doesnt work properly. i have logged 3 faults this month for slow connection. I have bought a new router as well as ADSL filter and i get less than 256 k on your SAIX ...
My ADSL and now my telephone line has been giving offline since Friday last week, I called telkom from last Friday a min of 3 times a day to send a technician, to date no one as arrived. I am soooo dissapointed. my telkom account number is 63900687108 I know they a big company, and mistakes happen, ...
Dear Telkom I have notified you of my move on the 8th of Feb 2013 already and still my line has not been transferred to my new address. When you call 10210 they say that the technicians are working on it, but cannot help any further. Ask to get a number to contact the technicians, and they'll tell ...
I applied for my phone line at the end of Jul 2012.From day 1 the line was noisy, so much so that I could not use it as I could not hear people on the other side. I logged the fault and a technician came, he couldn't fix it as the cabling was done through my neighbour's house in the complex & ...