I went to Telkom to collect my modem but it was closed due to a burst pipe. They had set up a stall outside the store. i spoke to a gentleman who informed me that they would not be able to give me a modem as he could not ring the sale up without the POS. He said that I would have to go to one of ...
We have ordered installation of landline and ADSL and if have phoned several times to follow up on installation and keep getting told that they are investigating infrastructure. I phoned 3 times today (each time was placed on hold for longer than 15 minutes) trying to speak to a manager for ...
I cancelled my phone /service but still getting billed I used there phone in service after i was told that i dont need to fill in any papers They told me that the call is recorded but does someone listen to the recordings Acc no 269900200444 ...
Complaint is unable to fit within the specified 1200 characters as it has been an ongoing long term issue. here is a link to the complaint [URL Removed] ...
Area upgrades in line speed has now resolved a minimum speed of 1250 kbps and I was achieving this speed up until about march where it has dropped drastically to about 300 kbps. I have called Telkom and questioned them about the speed. First they responded by saying it was an error and then they ...
I have been trying since 8 o'clock this morning - spending hours on the phone going from one menu option to the next getting through to one incompetent person to another. It is now 16:30 and I still have not managed to speak to someone who can just take an process such a simple order/instruction. ...