A CABLE THFT FAULT WAS LOGGED ON 12/02/2013 AND SINCE WE HAVE NOT RECEIVED CONSISTENT FEEDBACK. iNITIALLY IT WAS BE INVESTIGATED AND THEREAFTER WE DID NOT RECEIVE FEEDBACK OR WAY FORWARD. ON SATURDAY 23/03 I WENT TO THE CHATWORTH BRANCH OF TELKOM AND THE CONSULTANT THERE CONFIRMED THAT THE REPAIR ...
I write this article in utter disgust with Telkom... yasis i have literally had it with you guys, wonder when you can get anything right!!! My mom's landline again switches off for no apparent reason, the line goes dead and each time you log a fault guess what you wait for over 2 weeks for someone ...
On 20 March 2013 I received a call from a woman pretending to be from Microsoft support, to help sort out problems that Windows XP users were supposed to be having. She managed to get my IP address from me (she had the first 4 or 5 digits and I gave her the rest!) Then she handed me to a guy who ...
I applied for a adsl line to be installed, after 3 months it were installed and worked fine. Then it stopped working and I were informed that I never had a adsl line and cannot log a fault. After another months fighting it started to work again but at .3 mbps and not the 4mbps im paying for and had ...
I have lodged a service complaint on 26/02/2013 and received a ref 496ctk26213 after no service or followup I complaint and received a ref 40ctk18313 on 18/03/13 after it was claimed the problem was solved. On 19/03/2013 I received an sms the problem was solved only to find that some unknown person ...
I have being Promised by telkom to receive installation from 18 March 2013, Technician he came and promise me to came back with someone to install cables. And since that time i have not receive any report. On the 21 March i called the help desk they promise to call me after 24 hours and 72 hours ...