I recently applied for a Telkom landline and ADSL. Initially the service I received was great and a technician was at my house to install the landline within a week of my order. However the installation could not be completed due to a technical fault and I was advised that a tehnical team would be ...
For two years I have tried to get my surname changed as I got married. I have even sat for 2 hours with a consultant and still no success. I have been into the branch more then 6 times and given proof of the change of surname. I was told that the system will not allow them to make this change??? ...
Hi, It has been a complete misery trying to get help out of Telkom. After upgrading I was not able to use the package for the 3 days (paid for a service which did not work) in no way was i compensated for this. I was told there was a technical fault at telkom's end and they are investigating. I ...
Good day, I recieved an sms this morning from individuals claiming I won a competition through RICA and that I should call a Telkom line 0218255476 to claim my prize. When I called I found that the number was answered by Nigerians, i told them that I know that this was a and that I was going to ...
We moved business premises over a year ago and cancelled both our Telkom landlines there the day we moved. They only cancelled one of the landlines but we have still been paying for the landline nr 021 556 0356 for over a year now! I have called the call centre numerous times after nothing ...
My internet has a lag of 1 - 10min on it. I'm phone constantly every 2 to 3 days to reset my port. The technical sent an order through that they must must me on a new dslam port. The guy phoned me and told me he must phone somebody higher up to see what he must do because he dont know what to do!!! ...