I want to reduce my monthly Telkom bill, so I called the call center (~15 Feb) and canceled my closer package and reduce my ADSL Speed from 4MB to 1MB. Responce: All OK Thanks! Next bill arrives, nothing changed! I called again (11.02.2013 Ref: 26836723 Ref. for the cancel 74599223A) Than they told ...
I received additional charges on my account that no-one can explain how is was calculated and why. After spending an hour on the phone trying to get to the bottom of this I cannot help like feeling like a ping-pong ball. ...
I have just nearly had a car accident, because the Telkom man, who was going to buy his lunch, drove the WRONG way at Northwold Junction shopping centre. I approched the driver in the Spar, who told me to go to! When this drove out, at the same time as me, he went the wrong way again. The ...
I'm a bit behind paying my telkom bill, so I figure I'll use their online bill payment capability. I enter all my personal card details on their https system, and as I hit the confirm button, the system has an HTTP 404 (page not found error (for reference: the url is [URL Removed] Now I have no ...
In October we purchased the Azurite D32T Duo from Telkom Direct in Gateway. Subsequent to that, in January the displays on one of the phones went blurry. I took the phones to Telkom Direct in Pavillion and a Telkom lady by the name of Sne advised me that yes, Telkom will have to change the phones ...
I placed an order to transfer my line on the 23rd of March 2013. After several phone calls (minimum of 20 minutes each on a cellphone) I still don't know if my old line is cancelled and when the new line will be transferred. Every time I phone there is either a new problem or that person can't help ...