I took out a contract with Telkom direct Clearwater, from day 1 i was given extremely bad service, no stock, I was asked to fill a application and they would contact me no, i had to call several times only to be told the sales consultant handling my contarct was working at Cresta for a week, I ...
Hi, I phoned in on the 3rd April to setup an Installation at my new premises. I logged the call and was given an installation date. However, when I received the conformation sms the address was allocated incorrectly. I phoned back on the 4th of April, and phonetically spelt the address to the agent ...
In February, it took Telkom a month to fix my line - after them just closing several fault reports without resolving the issue or even contacting me. They then phoned me just after the line was fixed, promoting an adsl speed upgrade. I chose to uprade the line from 11/04/2013. The following day, my ...
5158 COMPLANITS TO DATE AND ONLY 658 OF THE LOT IS APPARENTLY HAPPY, NOW THAT IS STATISTICS THATG WILL GIVE YOU AND IDEA OF THE SERVICE PROVIDER WE DEALNIG WITH, STILL THE MATTER HAS NOT BEEN ADDRESSEC OR RESOLVED. ...
Hi There. Briefly, i signed up for a convergence contract to be added on to my existing service 2 months ago. unfortunately, the consultant made an error with the application and the entire contract had to be cancelled. i returned all the equipment given to me within 2 days of the application. Ever ...
I have called telkom business line 5 times to apply for my business line to be moved from my old premises to my new premises. They never placed the order every time i called and spoke to a new consultant. I was then told i had to fax documents through, still no order was placed. I was then finally ...