AGAIN!!! 8ta's or Telkom or what ever its called now... inefficiency in dealing with anything that requires some thinking is just shocking. The worst service I have ever recieved. I was able however to have one of my lines reactivated last night which came as a shock because this time I was only ...
My internet speed is extremely slow. I am on a 2mb line but my speed is not even at 1mb/s. i have phoned Telkom over and over, i have replaced my modem as well. I am paying for 2mg yet i do not receive that speed, essentially Telkom is cheating me. When i phone telkom, they tell me that they will ...
I have requested to relocate my services on 14 March and have STILL NOT received ANY feedback or ANY service at all!! I have contacted them numerous times and was actually told they did not have enough technicians for the period my line was supposed to be moved and no one bothered to reschedule!! ...
I went to the Cresta telkom direct store to pay my telkom business account, as I do every month. when the lady attended to me she said that they do not take payment for telkom business accounts. I asked why I cannot pay my telkom account in a telkom store. she curtly told me that they do not take ...
Telkom have taken over 5 months in organising infrastructure in a new suburb in Cape Town. Ive been following up on almost a weekly basis, everytime a different excuse is heard. "Awaiting end of financial year end", "halt on line installations" etc. As a consumer not only am I ...
A Telkom land line was ordered approximately 3 months ago from which I was told I had to have a draw wire installed in the conduit to the utility box at my own cost which I have completed. That order was closed and new order was placed about a month ago. 3 technicians responded to the order each ...