Telkom have taken over 5 months in organising infrastructure in a new suburb in Cape Town. Ive been following up on almost a weekly basis, everytime a different excuse is heard. "Awaiting end of financial year end", "halt on line installations" etc.
As a consumer not only am I irate on having to wait so long for a line (so I can then apply for adsl for internet access) but also the fact that I am at Telkoms mercy as there is no other supplier.
What poor service and lack of accountability.
I have emailed esculation centres, called call centres, gone to Telkom direct stores and I have no firm commitment or feedback if any. Today I found out that I may have to wait another month!!!
This is complete and utter BS.
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