Have been very patient but I am still waiting for Telkom to FIX OUR EXCHANGE!! The IMAX at Richmond, KZN is congested and I have been promised for the past year that our exchange will be upgraded; it is no surprise this has not materialised to date. I have been calling 10210 on a daily basis to be ...
Dear Telkom, I would love to be able to use my internet connection over the weekend. Telkom is selling bandwidth that their exchanges cannot handle, I thought my line rental fee would cover my portion of bandwidth on the exchange, but clearly Telkom does not care to provide a fair service and ...
I bought A new computer and needed to activate my account on old computer the same way as my old 1 worked. That is with A wireless adaptor from D-Link. The old computer was able to do so until A agent let me change all kinds of settings. After that my old computer still couldn't' connect wireless, ...
I signed up for a Telkom Simple Plus package which was advertised for R499 per month. The package included a 2mbps ADSL line, 10 gigs of internet per month, Telkom line rental, and free evening and landline calls. Over the last three months, my bill has consistently exceeded the R499 threshold. In ...
Last month, I decided to join Telkom internet on a 1mbps line. I was previously with another ISP and getting speeds about 850kbps. For the last week, I've been getting downloads speeds of about 280kbps. I phoned technical support and they told me that I would receive speeds of UP TO 1mbps and not ...
A week ago I reported that my line is not my number. I was getting calls from strangers. Also, my pin no longer worked. When I dial my own telkom number from my cell it just rings on my cell - not at home. Conclusion - not my line. Raised fault over a week ago and another the next day - Both are ...