In March I have logged a fault with Telkom regarding slow internet, I have waited for nearly one month and no respond or whatsoever from Telkom, this week I have intermittent service for my telkom line as the line is working during the morning till 9am if I am lucky, and it went completely dead ...
On Saturday I purchased an additional 5 gigs topup on top of my existing 20 G. It then registered and showed me that I had the extra 5 gigs. On Sunday I tried to use the internet. No speed. It told me I was soft capped and the 5 Gigs that I had paid for had disappeared. I then tried to call Telkom ...
I have been getting slow adsl speeds at home. Every time I phone Telkom they tell me a fault was reported on 15 April 2013 and it's an exchange problem. I can't get any feedback on when the problem will be fixed. Nobody gets back to me. I phoned yesterday and I was told there was cable in my area, ...
This is my experience with Telkom, I applied for a Telkom simple 3 package in december 2012 and was contacted via a call centre agent who took my details but a week later had no SMS reference sent to me, I followed up at the gateway Telkom direct store and they had no record of my tele order, a new ...
Have been very patient but I am still waiting for Telkom to FIX OUR EXCHANGE!! The IMAX at Richmond, KZN is congested and I have been promised for the past year that our exchange will be upgraded; it is no surprise this has not materialised to date. I have been calling 10210 on a daily basis to be ...
Dear Telkom, I would love to be able to use my internet connection over the weekend. Telkom is selling bandwidth that their exchanges cannot handle, I thought my line rental fee would cover my portion of bandwidth on the exchange, but clearly Telkom does not care to provide a fair service and ...