My credit card was swallowed two weeks ago. I have received my new credit card and wanted to sort out my credit card so that it will operate like it operated before. The lady (user id C602209) in my branch (Lynnwood Ridge) activated my account and I asked her to link my cards etc. She assured me ...
Why do companies still have call centres? if only companies knew what an endless frustration call centre operators are? It is almost as if all of south Africa's most incompetent people are working in call centres. Last Thursday my car got damaged in the hail storm that hit Johannesburg. I phoned ...
I was charged almost R2000 in total for bank statements for 2 years that I needed for my accountant and a home-loan application that I was wanting to make. How can you charge me so much money per page printed? Your pricing guide does not stipulate so much for a statement. You also never posted or ...
I registered for ucount on the 8th August 2013 and up to today 3rd of December 2013 i have not yet received the ucount card and yet every month i am paying R20 for the service. I have made several phone calls to the call centre and on each time i am asked to confirm my address and each time a ...
REJECTTION OF CLAIM SUBMITTED - I received a phone call on 26/11/2013 from STD Bank Insurance informing me that my claim has been rejected due to the reason that the lapa poles were rotten. The lady advised me that the policy specifically state that the lapa must be maintained, otherwise a claim ...
Thank you to Standard Bank and your professional team. I phoned for a quote on my car insurance, to my amazement I not only got a lower premium but my insurance was custom made around my profile and pocket. The person that assisted me was so kind, understanding and friendly. My first debit order ...