Good afternoon Sammy Thought I was done with this but just read through our Sanlam statement as of 3 April 2013. My husband was charged R4, 841.87 incl VAT for change owner transaction charge. This charge was never mentioned at any point through the process of amending the policy whereby Sanlam was ...
I cancelled my subscription to your newsletter on 28 March and received the next one on 3 April. Is the cancellation of email lists done manually and if so when can I expect you to get to cancelling my subsciption. ...
Call centre not helpful. Can someone explain to me why when our agreement is that I get paid on the 23rd every month you decide to debit my account on the 22nd when the 23rd falls on a Saturday? This past month my account was debited early and I incurred costs of R152.50 from my bank. It's R14.50 ...
On 30 February Sanlam deducted my premium of R 318.30 on 1 March they deducted again R 318.30 On 1 April they deducted R 4954.90. I asked why they said to me according to their records February premium did not go through, no one of Sanlam advised me or broker to say my premium did not went through. ...
I took out a policy by Sanlam that covers "Death", "Disabillity" & "Disabillity for regular occupation". When the doctor bording me due to me being unfit for work, I informed Sanlam so that the policy must pay out. They required documentation from the Specialist ...
This is the second time my monthly pension has been stopped for absolutely no reason. The response to my telephone call and e-mail was "wait 7 days". How exactly am I supposed to survive in the meantime without my pension payment? I am extremely disappointed with Sanlam after supporting ...