I've phoned probably about 3 months ago already and asked to please cancel my Sanlam Reality membership. I didn't know that I was paying this in the first place - I remember when asked if I'm interested a few years ago I declined on the phone. I only realised I've been paying for this for a few ...
I am absolutely horrified at the people Sanlam employs and there level of customer service. Firstly, My adviser took almost a month to process my life insurance cover. I had to call the call centre 3-4 times to find out what is going on and all they could say is that its still being processed and ...
My father worked for Sanlam for almost 3 decades and always spoke highly of them. He fell ill mid last year and passed away at the end of the year. He took the time to discuss everything with myself and my sibling before he passed regarding his policies and wishes. He put all the necessary ...
Our father passed away on 9/12/2012 and on 28/12/2012 we went to the Sanlam (Newton Park) office in Port Elizabeth and all the required documents were given in. They faxed it to the Cape Town office and confirmed that fax went through and wait 3 to 4 weeks for claim payout. Five weeks with no ...
Just a big thank you to all the staff of sanlam reality for great service ...
Phoned twice in Jan to cancel the reality service, promised it will be cancelled by 2 different consultants. Still paying for a service I do not want or use. ...