I have a retirement policy with sanlam.i decided to terminate (cancell) the policy last month, i called SANLAM to claim they sent me documents to complete including banking details and send them back.i took the policy while i was still employed in another company its called izinga eccess, now i ...
I am writing this letter with great discomfort. My mother has passed away on 16 June 2010. The beneficiaries are myself and my sister Christa Hobkirk, Christa has been handling the claims since October 2012. The documents have been submitted on several occasions to Sanlam and 'TO DATE NO JOY', ...
I called Samlam in february 2013 for a settlement value on my personal loan. The consutant gave me an amount which was valid for 2 days. When it became clear that I would not make payment in time, I called and was told to use the settlement value as is because the debit order for the account was ...
Due to one of your employees taking months to complete paperwork that we desperately needed in order to collect my late fathers UIF, we are no longer able to do so since the 6 month window period has expired. Not only did this person fail to provide us with the documents that we required, whenever ...
I requested that a reduction of my policy premiums as I have stopped smoking 2 yrs ago. It is almost 3 months later, and all I have received is a notification that my premiums will drop by about R700 p.m., but Sanlam has to date failed to advise me of their requirements to implement the reduction. ...
Sanlam Umbrella Fund and Life Insurance submitted their response to the PFA. In their response they maintain that the Rules of the Fund was explained to me when I joined. This is not true. The employer was asked to respond who stated that the rules were explained explained to me, though they were ...