I phoned Sanlam on Monday 2013-04-22 with regard to a further loan. The application was done via telephone. My mother tongue is afrikaans, and thus I thought I understood what the lady said to me. The lady confirmed that I could get a loan of R98250 and that my previous loan would be cancelled ...
My mom was retrenched and to date she has not found a job! Sanlam insists that she must still pay the loans. Firstly i have had debt with African bank and others and they have settled my accounts due to the fact that i am 51 and in difficult times i cannot find a job?? What proof does Sanlam ...
I AM VERY DISAPPOINTED WITH THIS COMPANYT AS WE HAVE HAD VERY GOOD SERVICE IN THE PAST FROM THEM, NOW THEY ARE TRYING TO ROB US OF OUR PAYOUT. MY DAD HAD A NUMBER OF INVESTMENTS AND POLICIES WITH THEM, AND THEY NEVER GAVE US ANY PROBLEMS WHENEVER WE WANTED ANYTHING, UP AND UNTIL NOW THAT OUR FATHER ...
I have sent 3 emails to sanlam's email given on the their website for someone to contact me about investing in unit trusts, since monday i have had no response, i called the call centre and they keep on putting me through to the wrong extension or give me the incorrect number to call and then i get ...
I called the call centre last week, spoke to Phumzile who couldn't assist me with explaining the claims procedure. She advised me that the claim was referred to a Valuation Department, she said she will give feedback after 3 hours, which never happened. I called the call centre again and spoke to ...
I have spoken to Robin Phelps regarding the termination of the policy. She emailed the document for completion to me. I forwarded back to her on 17 April, I have a read receipt from her. I emailed her to follow up, but no reply. I phoned the call centre and was advised that nothing has been noted ...