On 2 April 2013 I wanted to join Sanlam Reality as I joined the Gym on 31 March 2013 and could receive rebates each month on my gym fees. I phoned the number on the Sanlam Reality website and the lady replied that I have to register via the internet. I tried to register twice with no avail although ...
I have repeatedly asked for a status update (4 times) on two annuities that have expired. I have received no response from Stratus or your customer service center. ...
HI I HAVE BEEN TRYING WITHOUT SUCCESS FOR OVER 1 MONTH TO VIEW MY DETAIL PORTFOLIO ON LINE-THE VIEW WINDOW HAS BEEN BLANKED- HAVE RAISED THIS ISSUE WITH SANLAM AND I AM TOLD THAT THEY WERE EXPERIENCING PROMLEMS AND IT WAS UP AND RUNNING BUT I STILL CANNOT VIEW THE DETAIL PORTFOLIO. THERE IS AN ...
Last year we must have requested a change of address for my mother in law at least 6 times. All in writing on a letter signed by her. I have 3 emails from 3 different people saying that this was done - well guess what? It wasn't!! Post is still going to her old address! For crying in a bucket ...
I have been struggling with Sanlam since 03 April. They have taken our new policy amount together with the one that was cancelled from my account. I have phoned the head-office, local office, our Advisor all to no joy as to tell me when the money will be returned to my account. I spend 20 min at a ...
Please see e-mail below: every time I phone Sanlam the answer is the same "waiting for SARS" They refuse to give me a contact number of a person in Sanlam who is responsible for requesting my derective..Thank you for your email dated 08/03/2013 with subject "RE: Plan 017971957X0 - ...