My father passed away on the 04 May 2013. On obtaining the death certificate and all other supporting documents as per Sanlam's policy documents I proceeded to the Sanlam office in Pretoria Arcadia. They gladly assisted us with receipt and completion of other forms. On the policy there was portion ...
Reality had no issue kicking me off the system in December. Since they have been deducting money religiously from my account - an account which i was closing and therefore had huge bank fees to pay due to reality making my balance going into the negative. They have since refunded me for the 4months ...
I have tried, without success, to obtain payment of the last two dividends. No one bothered to tell me that the payments had supposedly not been made because of non-compliance with Rica. I pointed out that the payment of dividends does not require compliance with Rica. The email responses I ...
My dad had a pension policy with Sanlam with payouts if he had passed on. My dad passed away in January and all the necessary documentation was submitted in March. To date the claim has not been paid. The poor service from Sanlam is totally unacceptable. I have had my broker communicate with them ...
I took up an investment policy with sanlam that deducted last month and last week i took uo another then later decided ti cancel the new one. called their service centre told to write a letter for cancellation whnch i did and faxed to then.i was told i wld receive an sms to confirm cancellation ...
I called SA Open the week before last week to find out the progress with my Pension fund withdrawal and was told that they are awaiting April contributions. Upon reporting this to my former employer I was told they would call and sort it out. They then said that I would be getting my money Friday ...