I tried to download a bank statement from the internet ..logged onto my internet banking and there was an option to export the statement, but did not work. I called their call centre to ask why i cant download a statement, and was advised that i need to send them an email. I sent an email from my ...
I have cancelled all my wifes policies with Sanlam and still monies have been deducted. I called the call centre and advised of the cancellations and even emailed letters confirming the cancellation which was acknowledged by the call centre representative. As soon as i received the bank statement i ...
I signed up for a number of policies with Sanlam, Funeral cover (Sanlam sky), Life cover (Sanlam) & Investment policy (Sanlam). I paid my premiums which were over a grand combined every until I experienced some financial difficulties recently. Due to Sanlam's lack of information, I did not know ...
Policy : 7202536X6: During October 2012 I I was informed by Sanlam that the policy was ceded in favor of FNB. I only joined FNB in 2011 and did not cede any policies for the last 10 years. I then mailed Sanlam on the 10th of October 2012 requesting the date when the policy was ceded in favor of ...
I cancelled the policy two months ago, but Sanlam Life Cover continue deducting money out of my salary and when I asked why continue with deductions, they tell me it is procedural since they make a stop order. my question is why make a stop order which they can leave it open, incase a client decide ...
I was short paid by R1000 on my policy payout. I queried this more than a month ago. Anne Mokethi promised to get back to me with an answer. I have heard NOTHING from her, despite numerous emails. She just ignores my emails and has not bothered to follow up. I do not understand how you can give ...