I have never been so dissatisfied with service rendered in my life! Applied for re-advance on my exisiting loan (through Sanlam) yesterday, received my sms at 14h17 stating: Your Sanlam Personal load application has been approved! Read your pre-agreement statement and then call 021 7643494 so that ...
Loan settled on the 25th of June but the department is unable to trace it. R9956.41 paid into Direct Axis account No 62028910364, Reference Number BHU27779E, ID 740710 0302 082. I faxed proof of payment to 021 764 9916, emailed proof to [Email Removed] still no one can confirm receipt. Please ...
I am shocked with the service I have received from Sanlam! All I requested was my policy statement, first they promise me I can have it, the next day I am not allowed to have it (go to your HR). Then when I finally speak to Group schemes (Steven) and the promise to send it to me ("you will ...
My Mother passed away in January, been faxing documents to sanlam for the funeral claim from March 2013. To date no one is coming back to me! I refaxed them 2 weeks ago and I was contacted by Martha who said she got everything except for a clear death certificate. On the other hand a similar claim ...
Hi I submitted my clam for provided fund on the 3rd of march 2013, i was told this claim would take 3 months before payment. whenever i call sanlam I am told that the claim is still in processing. my question is how long is your 3 months? I am never told when payment will be made, all I am told is ...
I have been retrenched since 25 April 2013.I have been calling Sanlam since month end of May 2013 to want to know about my retirement fund. I was working for Woman's Development Business At first they said my employer has not submitted the final contribution. I kept calling they finally said ...