On 28 may i requested a cash out on a policy. was sent a mail to complete the application which i did. then got my service request number. I called sanlam on the 30 may to follow up as i needed the money for a family emergency. i was assisted by a nicholas he requested that I send him proof of ...
06May -called Sanlam to redeem an existing policy that had matured 06May -then emailed [Email Removed] to redeem this policy send all documents as requested same day - Policy was expiring end of May -nobody bothered to email let alone call me to advise the bank details I had supplied to them they ...
Called the customer care line today regarding my late MOm's policy, Before I could even state the reason for my call HEllen was telling me that she can see that I have already called in and was referred to claims department, and she cannot assist me, 1. Refused to listen to the reason why I called. ...
Sanlam sent me letters on a monthly basis to apply for loans for R36 000.00 to R50 000.00, but when I eventually applied after about three letters, my application have been declined, I received a pre- appoved letter of R7000.00 with an installment of R811.00, they give their customers high hopes ...
In Aug 2012 I request a quote for an upgrade on a current life policy. Sanlam refused due to an accident I had, indicating my right knee is a problem due to a accident a year earlier. No doctor was consulted by them. I challenged them on this and they did contact the doctor but stayed at their ...
Hi I heard that Leticia Jacobs can really be of great assistance here. I or my brother (can not remember very well) filled a claim in 2011 and today got a call from SANLAM and was told that I need sick leave history from 2005 for my mother who passed away in 2010 and clinical records from about 4 ...