Had my luggage broken into on the 9th of January 2013 at JHB airport. Have been trying to sort this matter out since the 9th of January. No body knows what they are doing and they never return calls or emails. So much money wasted on phone calls and still no result to sorting out the problem. ...
I recently re-activated my Voyager account. I was asked to forward all my e-tickets to Voyager. This I did on the 5th of November 2012. I re-sent the documents on the 7th of January 2012 still with no answer or change in my balance. When I phoned into the call centre on the 15th of January I was ...
After traveling to Durban on another airline, where the cabin crew are downright rude, unhelpful and unprofessional, I returned with SAA and was very pleasantly surprised with the friendly way the staff treated us. I would like to make particular mention of Bruce Daniels, a SAA employee who was not ...
Having lodged my complaint to SAA on the 6th January, the company has not even had the decency to respond or acknowledge receipt as requested. Stubborn or couldn't't care less attitude certainly does not bode well. I will, if still no feedback by this week Monday, will endeavour to phone head ...
Finally after 2 months, saa paid out the money for the goods, and what do they pay out for about R2000.00 f goods, by their staff... only R500.00. do not fly saa ever, i will never fly saa A family member of mine flew saa from London to JHB and from JHB to Cape Town, arriving in CPT she was told ...
We arrived at the airport about 3hours prior to my sister's flight back to New Zealand via Perth only to find out via some confused passengers that the Flight was overbook. When we enquired, we firstly was told nothing and must be patient and then that they cannot allow my sister. as well as other ...